Can i get infinity from bt

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Why choose BT? Connect your home. About BT broadband deals BT is the UK's largest telecommunications provider, and its deals are some of the most popular in the country. BT broadband deals explained BT broadband deals come in a range of options depending on the internet speed you require. Great broadband and TV bundles for those interested in watching blockbuster movies and sport Learn about the different types of broadband available in your area with our broadband availability checker guide.

Is landline included in BT broadband? Is BT expensive for broadband? What if BT increases its prices? What is included with BT broadband deals? Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website.

We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience. Over the past 12 months, the various checkers have responded with: "YES! As I say, I guess its the new build problem, but BT won't even let me join the waiting list - they just offer me 1meg standard broadband.

I don't want to phone up, and don't really want to use another provider - I'd be happy with BT, I'd be happy joining a waiting list, but nothing seems available? So what does the change from the straight "You can't get Infinity" to "You can get infinity" represent? At least you found out before you ordered! I ordered and was told I could get Infinity, but when the change over date came they suddenly find the exchange has no capacity. I am currently lost in between the gaps and have been without any internet for a week - it took them that long to determine that there was no room for me to get infinity!

The only reason I contracted with them was for Infinity so I am now stuck with no internet at all, no prospect of Infinity and just a normal BT broadband on offer. It is total pants, and total false advertingin and false contracting on the part of BT. I have opened a case with Ofcom. I am not sure you would get anywhere with ofcom but it must be incredibly frustrating.

Around my area the ADSL speed is 1. I don't understand how OpenReach can't do better planning it's just common sense, have a port available for everyone on the street! Connection charges may apply.

PromptCare operates between 8am and 6pm on weekdays and Saturdays. We aim to repair a fault by midnight on the next working day after you report the fault to us unless a specific appointment date is agreed. Faults reported after 9pm Monday to Saturday, or anytime on Sundays or on public or bank holidays, will be treated as if you reported the fault at 8am on the next working day.

PromptCare is not available on telephone lines provided using fibre technology. BT Sport. BT Sport App Only. Maximum of 2 devices may be used simultaneously. Prices and BT Sport content subject to change at any time. BT Sport is also available on the Sky Digital Satellite Platform for all new and existing BT broadband customers who sign up for 12 months or have 12 months remaining on their contract; ongoing renewal needed to get discounted BT Sport.

Sky box and active viewing card required. Excludes Multiscreen. UK only. BT Sport HD. It must be taken with a standard BT Sport subscription. E-billing required. New month BT Broadband contract required. BT Sport on Talk Talk 12 month contract. BT Sport on Talk Talk 1 month contract.

BT Mobile. One discount code per mobile phone purchase. You must redeem your discount code within 9 months of our order confirmation email. There is no cash alternative to this offer. Any purchase made will be subject to BT Shop standard terms of sale. BT reserves the right to suspend or cancel the offer at any time.

Includes BT Sport on the app. BT Sport content cannot be watched on larger devices such as laptops or tablets, via Chromecast or Airplay, or via the webplayer. Other exclusions and conditions may apply. BT Sport terms of service apply to all customers who take up this offer, and are available at bt. Monthly Spend Cap. See btwifi. BT Mobile customers get access to the wi-fi hotspots already available to existing BT Broadband customers.

Check Coverage checker before buying. Speeds vary by location, coverage and demand. The speeds you get on your phone will be lower, and depend on things like the number of users, distance from the mast and the type of 4G phone you have.

This add on is valid from the moment you buy it and then runs on a 30 day rolling contract. USA Data Roaming add-ons are no longer available for sale. Wi-Fi Calling. Wi-Fi connection required. All calls or texts charged as per your BT Mobile plan.

See Wi-Fi Calling. Available on selected enabled BT Mobile handset plans and iPhone 6 and above. See 4G Calling. Available on selected enabled BT Mobile handset plans. You can do this at bt. Applying for a Pre-Ordered Device. Paying for your Pre-Ordered Device. You might have to pay an upfront fee for your device. If this payment fails for example due to lack of funds , your pre-order may be cancelled. You can cancel your pre-order at any point until we charge your card for this upfront fee.

Getting your Pre-Ordered Device. This does not affect your statutory rights to change your mind within 14 days of receiving your device and only pay for the services you have used. Applying for a Back-Ordered Device.

Paying for your Back-Ordered Device. If this payment fails for example due to lack of funds , your back-order may be cancelled. You can cancel your back-order at any point until we charge your card for this upfront fee. Getting your Back-Ordered Device. BT Mobile Handsets Plans. Discounted price for BT broadband homes excludes business. Payment is by direct debit and subject to credit status. One minute minimum call charge. Service numbers beginning , , 09 and have an access charge of Early termination charge may apply if you stop your service in the first 24 months, see bt.

Handset Unlocking. How much does it cost to unlock my device? First 6 months of contract. Month 24 onwards. A second hand device locked to BT, bought from eBay, Gumtree or handed down etc. Are there any devices that cannot be unlocked? We will not unlock any handsets which have been reported lost or stolen.

How long will it take for BT to unlock my device? We aim to unlock all devices within 72 hours. If we need to contact the manufacturer to get a code, it may take 10 days. Prices may change at any time during the contract. BT broadband homes excludes business. Pre-order : Subject to stock availability. Pre-order terms apply, see bt. BT Mobile Extras. Extra Speed. With Extra Speed, the maximum speed available through the network is capped at 60 Mbps rather than 30 Mbps on our standard 4G.

Data and minute add-ons. These add-ons run on a 30 day rolling contract until you cancel them. It covers minutes or data used over your inclusive plan allowance, up to the allowance for that Add-On, from your last BT Mobile bill until your next one. Add-On allowances reset at the start of each billing month.

You can only have one data and one minutes Add-On at any one time. The add-on renews automatically every month on the date you get your BT Mobile bill, unless you cancel it. And if you go over your allowance, standard charges will apply. You can have a maximum of one for minutes and one for data at any one time.

BT Reward Card Terms. You will need to have ordered a new BT Mobile plan online during a promotional period and waited 30 days before claiming.

Your BT Reward Card could take up to 30 days from claim date to arrive. On receipt you must activate the card within 3 months via the activation code, which will be sent to you by email to the email address provided with your order.

The card is a non-reloadable prepaid card with no cash access ATM or cash back. Unspent funds which remain on the card after expiry date printed on the card cannot be redeemed.